Privacy Policy

Find out the latest information relating to Privacy

Last updated January 1^st , 2018.

We thank you for sharing your personal information with us.

By visiting https://www.emmavillasplus.com, you acknowledge and accept the procedures described in this Privacy Policy.

°   Personal data controllers
°   Which of the clients’ personal data is collected on emmavillasplus.com?
°   Cookies
°   Is personal data collected via emmavillasplus.com transferred to third parties?
°   Is the security of my personal data guaranteed?
°   Advertisers and links to other websites
°   What personal data can I access?
°   What options are available to me?
°   Can minors use emmavillasplus.com?
°   Policies and revisions
°   Examples of personal data collected
°   Our contacts

1. Personal data controllers

Any personal data provided or collected through the operations you carry out on Emmavillas.com will be processed by Emmina SRL, as the independent data controller, with registered office in Zona P.A.I.P – Località Le Biffe, 53043 Chiusi (Siena) Italy

2. Which of the clients’ personal data is collected on emmavillasplus.com?

The personal data we receive from our clients helps us to customise and continuously improve your purchases on the site. We use this data in particular to manage orders, to provide products and services, to process payments, to communicate with you about orders, products, services and promotional offers, to update our records and, in general, to manage your account, to show content such as the lists of  clients’ wishes and reviews and to recommend products and services that may be of interest to you. We also use this data to improve our online store and our service, to prevent or expose fraud or abuse to the detriment of our website and to allow third parties to perform technical, logistical and other activities on our behalf.

Below are a few categories of personal data that we collect.

            2.1  Personal data provided by you

We receive and store any data you enter on our site or that you provide to us in any other way. You may choose not to provide certain data, but in this case you may not be able to use some of our services. We use the data you provide to respond to your requests, to customise our suggestions for you to improve our online offer and our communications with you.

            2.2   Personal data that is collected automatically

We receive and retain certain categories of personal data each time you interact with us. For example, like many websites, we utilise “cookies” and obtain certain data when your web browser accesses Emmavillasplus.com or adverts and other content presented with reference to emmavillasplus.com on other websites.

            2.3   Communications via e-mail

In order to monitor our communications, we sometimes request confirmation of receipt of an e-mail message. If you do not wish to receive e-mail or other mail from us, simply unsubscribe using the button at the bottom of each e-mail message.

            2.4   Personal data received from other sources

We may receive your personal data from other sources and add them to information related to your account.

3. Cookies

To allow our systems to recognize your device and to provide you with functionality we use cookies. For more information on cookies and how we use them, see our Cookies and Internet advertising page.

4. Is personal data collected via emmavillasplus.com transferred to third parties?

Our clients’ personal data is an important component of our work and it is not our business to transfer them to others. Therefore personal data will be communicated only in accordance with the methods described below.

            4.1   Third-party companies over which we have no control

We work closely with third-party companies. We manage stores, provide services or sell product lines jointly or on behalf of these companies and with these operations we share client information with the third party in order to be able to perform the service requested by the user in the best possible way.

            4.2   Third-party service providers

We use other companies and individuals to carry out certain activities on our behalf. For example, to process orders, to deliver packages, to send traditional mail and e-mail, to remove repetitive information from client lists, to analyse data, to provide marketing assistance, to provide results of research and links (including paid lists and links), to make payments by credit card and to provide customer services. These providers only have access to the personal data that is necessary in order to perform their duties. We guarantee that they cannot use the same data for other purposes and are also required to process personal data in accordance with this Privacy Policy, and in accordance with applicable personal data protection regulations.

            4.3   Promotional Offers

On some occasions we send offers to selected groups of emmavillasplus.com clients on behalf of other companies. In those cases, we do not provide those companies with your name and address. If you do not wish to receive such offers, you can revise your newsletter and notification preferences Settings.

            4.4   Company Transfers

As our business is continuously developing, we may sell or purchase stores, branches or production units. Generally, in such transactions, the personal data of our clients are part of the corporate assets that are transferred, but remain subject to the commitments assumed in any previous Privacy Policy (unless, of course, the customer does not expressly give his consent to proceed otherwise ). Furthermore, in the unlikely event that the property of emmavillasplus.com or, substantially all of its assets are sold to third parties, the clients’ personal data will naturally fall within the transferred assets.

            4.5   Protection of Emmavillas.com and other subjects

We disclose data relating to the account and other personal data only if this is expressly required by law; to enforce or apply our General Conditions of Use, Sale and Rental and other agreements; to protect our assets or rights, as well as the security of emmavillasplus.com, of our users, or of other subjects. This includes the exchange of information with other companies and organisations that provide for the prevention of fraud or the reduction of credit risk. Obviously, this does not include the sale, sharing or disclosure otherwise of personal data received from clients for commercial purposes, contrary to the commitments made in this Privacy Policy.

            4.6   With your consent

In cases other than those indicated above, you will be informed each time that your personal data is to be disclosed to third parties and you will have the opportunity to choose whether or not to communicate your personal data to third parties. Whenever personal data is transferred to companies, organisations or institutions based in countries outside the European Community, we will ensure that the data is transferred in accordance with this Privacy Policy and as required by current legislation on protection data in the context of the communication of data to third parties as indicated above.

5. Is the security of my personal data guaranteed?

We are committed to protect the security of your personal data during their transmission, utilising the Secure Sockets Layer (SSL) software which encrypts the information that you insert.

Upon confirmation of the order we display only the last four digits of your credit card.  Naturally, during the processing of the order, we transmit the complete credit card number to the financial institution issuing the credit card.

Our security procedures imply that you may occasionally be asked to prove your identity before revealing personal data.

It is important that you take appropriate protection against unauthorised access to your password and your computer. Always make sure to sign out when you use a shared computer with other users.

6.  Advertisers and links to other websites

Our website may display third party adverts and links to other websites. For more information about third-party advertising messages on emmavillasplus.com, including customised or interest-based advertising, visit our Cookies and Internet advertising page.

7. What personal data can I access?

Through emmavillasplus.com you have the possibility of accessing a wide range of data related to your account and operations on emmavillasplus.com; you can view your data and, if necessary, update it.

8. What options are available to me?

As indicated above, you can always choose not to provide personal data, unless the communication of such data is necessary to place an order or to take advantage of some of the functions of emmavillasplus.com such as My Profile, Wish List, Customer Reviews.

When you update the data, we shall however keep a copy of the previous version for our archives.

If you do not wish to receive e-mails or other mail from us, you can revise your newsletter and notification preferences Settings. (You may decide not to receive from us the General Terms of Use and Sale and other legal communications, such as this Privacy Policy. However, these regulations will continue to govern your use of emmavillasplus.com and your orders made on emmavillasplus. com. It is your responsibility to consult them and take note of any modifications).

If you do not wish us to use the personal data we collect to customise the third-party adverts that we show you, you can revise your newsletter and notification preferences Settings.

The Help menu on the toolbar of most browsers will show you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. In addition, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the settings of the add-on or visiting the website of its producer. However, since cookies allow you to take advantage of some of the essential features of emmavillasplus.com, we advise you to leave them enabled. If, for example, you block or refuse our cookies, you will not be able to add items to your Cart, proceed to Checkout, or use any emmavillasplus.com product and service that requires your registration.

9. Can minors use emmavillasplus.com?

Minors are not authorised to purchase products through emmavillasplus.com. On emmavillasplus.com products for children are effectively sold but they are, however, designed for the purchase by adults. Users under the age of 18 may only use emmavillasplus.com under the supervision of a parent or guardian.

10. Policies and revisions

If you continue to have doubts about the Privacy Policy at emmavillasplus.com, please send us an e-mail.

Our activities change constantly and, therefore, also the Privacy Policy and the General Conditions of Use, Sale and Rental will be subject to change. It may happen that we send you periodic remainders via e-mail about our policies and conditions of use, unless you have asked us not to do so. In the case that you have disabled these modifications we suggest that you periodically check our website  to verify any changes. Unless otherwise stated, the current Privacy Policy applies to all the personal data we have about you and your account. In any case, we keep our promises and we shall never substantially change our policies and procedures. If, on the other hand, substantial modifications should become necessary, we shall inform you so that you may express your consent to the modifications.

11. Examples of personal data collected

                   11.1  Personal data provided by you

Most of the personal data provided comes from you when you search, order, send messages to mailing lists or discussion groups, participate in contests or questionnaires or communicate with customer service. For example, you provide personal data when: you search for a product, place an order via emmavillasplus.com; you provide personal data in My account (and you may have more than one if you have used more than one e-mail address when you have ordered with emmavillasplus.com) or My profile; you communicate with us by telephone, e-mail or otherwise; you complete a questionnaire or a competition entry form; you use our services; you fill in a Wish List or other gift lists; you participate in discussion groups or other community functionalities; you write and rate reviews; you specify a notice of special occasions; you use other personal notification services such as the Notifications of availability for delivery.  Here is the data you provide: your name; your address and telephone number; your credit card information; names of the recipients of the orders (addresses and telephone numbers included); names (with addresses and telephone numbers); e-mail addresses of your friends and other people; content of reviews and e-mails sent to us; your personal description and photo contained in My profile; and data of a financial nature.

                     11.2  Data collected automatically

We collect and analyse data such as: the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; settings relating to the time zone, “browser plug-in” types and versions, operating system and platform; order history, data that we sometimes combine with similar information collected by other clients for the purpose of creating functions such as “Best Sellers”; the complete URL (Uniform Resource Locators) path (including date and time); number of cookies;  products you have viewed or searched for; and any telephone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data collected through certain parts of our website to prevent fraud and other purposes. During some visits, it is possible that we utilise software tools such as JavaScript with the purpose of evaluating and collecting information about sessions, including page loading times, download errors, duration of visits to certain pages, information interaction with the pages (such as scrolls, clicks and cursor movements on the pages) and methods used to exit the page. We may also collect technical information to help us identify your device for fraud and diagnostic prevention purposes.

                     11.3  Mobile devices

Most mobile devices provide users with the ability to disable localisation services. In most cases these commands are located within the device settings menu. For information on particular devices, click here. If you have any questions about how to disable your device’s localisation services, we recommend that you contact your mobile operator or device manufacturer.

                     11.4  Personal data collected from other sources

We receive data from other sources as, for example: updated information on delivery and address by our transporters or other third parties, which we use to make changes to update our records and to deliver the next orders or to make future communications faster; account data, information on orders or returns and on the pages visited by some commercial operators with whom we manage certain operations in co-branding or to whom we provide technical service, of implementation, advertising or other type; and credit data from the risk centres, to which we turn to offer credit or financial services to a few clients as well as to prevent and unmask frauds.

                      11.5  Joint offers with other companies or in co-branding

We may, from time to time, offer products and services jointly with other companies or in co-branding.

                      11.6  Data which you can access

On emmavillasplus.com you can access data such as: updated information relating to recent orders; personal identification information (including name, e-mail, password, communication preferences and customised advertising preferences); payment settings (including credit card information and promotional codes and accounting situation); e-mail notification settings (including product availability alerts, deliveries, special occasion alerts and newsletters); suggestions (including Suggestions-Recommendations for you and Improve your Suggestions); shopping lists and gift lists (including the Wish List as well as wedding lists and child lists); as well as my profile (including your reviews on products, your suggestions, notices, personal profile).

12. Our Contacts

This site is managed and owned by Emmina SRL. General conditions of use relating to other  emmavillasplus.com Services, can be consulted on this site

Emmina SRL: registered and administrative office ZONA P.A.I.P. LOC. LE BIFFE postcode 53043 Chiusi (SI)